Support

Subscription and billing status

Admin → Account → Billing, when offered

Read the current subscription

Check the recorded plan, subscription status and relevant trial/renewal/grace date. Confirm commercial terms with Foody; technical plan labels can differ from current offers.

Review a plan change

An authorized owner reviews and confirms an offered plan change. Wait for the subscription reread; if uncertain, verify the recorded plan before submitting again.

Review billing events

Inspect event type, date, amount and currency. Contact support for an unexplained failed payment or blocked subscription; an order payment is separate from the software subscription.

Foody assistant

What can we help you with?

Ask a question about Foody. Get steps and links to the relevant guides.

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