Support

Catering events and balance collection

Open Catering → Events and the intended event.

Review the accepted event

Check date/time, branch, guests, configuration, status and recorded payments. Use the available event actions only after checking production needs and assignments. Quote approval, event progress and payment status are distinct.

Manage a supported balance authorization

Open the balance panel and read its current state. Create/share a link or settle only when the displayed action is allowed by the provider and event state. Refresh/reconcile an ambiguous authorization before another operation. Do not treat an authorization as captured money.

Foody assistant

What can we help you with?

Ask a question about Foody. Get steps and links to the relevant guides.

AI answers can contain errors. Check the linked guides.

Your questions are sent to our AI provider. Do not share passwords, payment details or customer information. Privacy policy