Order Types
Overview
Foody supports four order types. You choose which ones your restaurant accepts from FoodyAdmin → Restaurant → Workflow Settings.
Dine-In
Customers sit at a table and order through a staff member on FoodyPOS, or by scanning a QR code at the table.
- Requires Table Mode to be active (see Service Mode).
- Orders are tied to a table number.
- The order stays open until the bill is closed.
To enable: Table Mode is on by default. You can enable QR dine-in from Workflow Settings if you want customers to self-order.
Pickup
Customers order ahead (online or at the counter) and collect at the restaurant. No table assignment.
- Used in both Counter Mode (staff takes the order in FoodyPOS) and online via the QR/web ordering page.
- A pickup time can optionally be shown to the customer.
- Configure Pickup Prep Time (in minutes) in Workflow Settings so customers know when their order will be ready.
To enable: Go to Restaurant → Workflow Settings and toggle Pickup on.
Delivery
Your restaurant handles its own delivery (or via Spoke integration).
- Delivery orders come in through the QR ordering page or a manual entry on FoodyPOS.
- You can configure a minimum order amount for delivery.
- Spoke integration: if you use Spoke for delivery, connect your API key in Settings → Spoke Delivery.
To enable: Go to Restaurant → Workflow Settings and toggle Delivery on.
Scheduled Orders
Customers choose a specific date and time window for their pickup or delivery order.
- Scheduled orders appear in the Scheduled Calendar view on FoodyPOS.
- Each order has a pickup window (e.g., 13:00–13:30).
- Staff can view the day's scheduled orders and prepare accordingly.
To enable: Go to Restaurant → Workflow Settings and toggle Scheduled Orders on.
Which Order Types Should I Enable?
| Restaurant type | Recommended |
|---|---|
| Full-service restaurant (dining room) | Dine-in only, or dine-in + QR |
| Café or quick service | Counter Mode + Pickup |
| Restaurant with takeaway | Dine-in + Pickup |
| Delivery operation | Pickup + Delivery + Scheduled |
| Ghost kitchen | Pickup + Delivery + Scheduled |
You can enable multiple order types at once.